Frequently Asked Questions
Answers to common questions about Football Compass.
01 Is Football Compass licensed and regulated to operate as a sports betting platform?
+
Yes, Football Compass operates under a valid gambling license issued by the Curaçao Gaming Control Board. All betting activities are regulated to ensure fair play, and the platform undergoes regular third-party audits of its odds and random number generators. You can verify our license number (GCB-2024-0892) directly on the regulator's public registry.
02 What payment methods does Football Compass accept for deposits and withdrawals?
+
Football Compass accepts Visa, Mastercard, and Maestro cards, plus e-wallets Skrill, Neteller, and ecoPayz. Bank transfers and cryptocurrency options (Bitcoin, Ethereum, USDT) are also available. Withdrawals via e-wallet typically process within 24 hours, while card and bank transfers take 3-5 business days.
03 Does Football Compass offer responsible gambling tools, and how do I set them?
+
Football Compass provides deposit limits, loss limits, session timers, and self-exclusion options for all users. You can access these tools under 'Account Settings' > 'Responsible Gambling.' Self-exclusion periods range from 24 hours to permanently, and during that time your account will be locked across all devices.
04 What happens if Football Compass cancels a bet due to a match being postponed or abandoned?
+
If a match is postponed or abandoned before kickoff and not resumed within 48 hours, Football Compass voids the bet and returns the stake to your account. For in-play bets abandoned mid-game, wagers are settled based on the official match result declared by the governing football association at the time of abandonment.
05 Are there any fees for depositing or withdrawing funds at Football Compass?
+
Football Compass does not charge deposit fees for standard payment methods. However, cryptocurrency deposits incur a small network gas fee (usually under $1). All withdrawals are fee-free except for bank transfers under $50, which carry a $10 processing charge. E-wallet and crypto withdrawals have no additional costs.
06 Can I use Football Compass predictions for live in-play betting, and how often are odds updated?
+
Yes, Football Compass provides pre-match predictions and live in-play odds that update in real-time as match events occur. Odds refresh every 15 seconds during active play and immediately after key events like goals, red cards, or penalty calls. The platform displays a timestamp showing when each set of odds was last updated to help you track changes.